Frequently Asked Questions

What is your shipping Policy?

We will choose the most cost-effective shipping carrier based on the items ordered and their destination.   We use USPS, FEDEX and UPS.

FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES for prints are calculated based on your cart total and displayed clearly in the shopping cart.


What is your Policy on Returns/Exchanges/Refunds?

I hope that you love your art when it arrives. If not, contact me here within 30 days and I will arrange a refund or exchange; shipping charges not included.  Should your art arrive damaged, report the damage to the carrier and let me know as well.  Photos of the damage always help!  I’ll arrange for a replacement right away.

There’s a 15% restocking fee for any order canceled or exchanged.


How can I keep up with your new work?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter !

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram

Facebook


What size are the puzzles?

Puzzles are 10x14 inches and 256 pieces.  They are beautifully printed with a high gloss durable finish and come in a box with a clear top.  A guide print is included.

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

I hope that you love your art when it arrives. If not, contact me within 30 days and I will arrange a full refund or exchange; shipping charges not included. Should your art arrive damaged, report the damage to the carrier and let me know as well. Photos of the damage always help! I’ll arrange for a replacement right away.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

We only allow the best print shops to create our art pieces. Archival inks produce rich color and smooth tones. Fine art papers ensure lasting value. Fine Art Canvas Prints are printed directly onto museum quality canvas material using high-quality archival inks. The print is then wrapped around an artist's stretcher frame, and finished with your choice of hanging hardware and an optional custom frame.

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